Our team has completed more than 6,500 projects. Our versatile and talented staff sets us apart from our competitors. While serving that many clients, Biltmore has consistently held an A+ rating with the Better Business Bureau, proving our excellence in the industry.
Robert Kidd is not your usual roofing contractor. Coming from a family that was less than fortunate, he had to work hard to get ahead. From a very young age, Robert’s father instilled in him a strong work ethic that stands to this day. Robert’s first full-time job after graduating in 1985 was at a roofing company that paid $5.00 per hour. He was excited and proud of his first $350 paycheck for a full week of hard work. However, he wanted more from his life.
After several years as an apprentice, Robert started a business as a subcontractor handling installation services for other contractors. After experiencing multiple situations where shady contractors would not pay their bills, he decided that he would only work for himself and deliver quality services to all of his customers.
One of his brothers, Thomas, owned and operated Ultra Sash, a successful window and siding company in Euclid, Ohio. He took Robert under his wing and taught him a great motto and 3 simple rules to follow.
To succeed in a home improvement business, you must deliver great customer care and service.
Always be on time.
Never make promises you can’t keep.
Be honest at all costs.
Robert worked with his brother and mentor until Thomas’ untimely death in 2001.
Robert started a new family business in 2005 and named it “Biltmore” which conveys a strong message of quality and experience. After registering the name with the state, he moved the business to his current home in Canton, Ohio. The Canton community has been very receptive to the quality services that Biltmore Exteriors delivers.