General
Where is Biltmore Exteriors located?
We’re proudly based in Northeast Ohio and serve homeowners throughout the region, including Akron, Canton, Cleveland, and surrounding areas.
What services do you offer?
We specialize in residential roofing, siding, gutters, and exterior renovations. Whether you’re recovering from storm damage or ready for a design refresh, we’ve got you covered.
Are estimates free?
Yes, all consultations and estimates are 100% free, with no obligation.
Project Process
How long does a typical job take?
Most roofing projects are completed in 1–2 days. Siding jobs may take a bit longer depending on the scope. We’ll give you a detailed timeline upfront and keep you updated throughout.
Will someone be on-site during the work?
Yes. A dedicated project manager oversees every job to ensure quality and answer any questions you have along the way.
What should I do to prepare for the work?
We’ll give you a short checklist before we start—usually just moving vehicles and valuables away from the work zone. We take care of the rest.
Roofing
How do I know if I need a new roof or just a repair?
We’ll perform a full inspection and give you an honest recommendation. Sometimes a simple repair is enough—other times, replacement is the smarter long-term choice. Either way, we’ll walk you through your options.
What kind of roofing materials do you use?
We offer architectural asphalt shingles, metal roofing, and other high-performance materials from trusted manufacturers like GAF and Owens Corning.
Do you offer warranties on roofing work?
Absolutely. All roof installations include a manufacturer’s warranty and a workmanship warranty from Biltmore. We stand behind every job.
How long does a roof replacement take?
Most residential roof replacements are completed in one to two days, and our team works efficiently to minimize disruption and conducts a thorough cleanup at the end of every job.
How do I know if my roof has storm damage?
After a storm, signs of roof damage include missing or curling shingles, granules in your gutters, water stains on ceilings, and damaged soffit or fascia. However, the most reliable way to know is a professional inspection from a HAAG Certified Damage Inspector like our team.
Will my homeowner's insurance cover a roof replacement?
In many cases, yes, particularly when the damage is caused by a storm event rather than normal wear and tear. We work with insurance companies on behalf of our clients to process your claim accurately. Contact us before you file so we can help you through the process from the start.
How long will my new roof last?
Lifespan depends on the material. Asphalt shingles typically last 25 to 30 years or more with proper ventilation and maintenance. Metal roofing systems can last 40 to 70 years. Flat roofing lifespans vary by system but typically range from 15 to 30 years.
What is a CertainTeed SELECT ShingleMaster?
The CertainTeed SELECT ShingleMaster designation recognizes contractors who have demonstrated advanced installation expertise, maintain a proven track record of quality workmanship, and meet CertainTeed’s rigorous standards for professionalism and customer service.
Do you offer financing for roof replacements?
Yes, we offer financing options to help make your roofing project manageable. Contact our office or ask during your estimate appointment for current financing details.
What is an ice dam and why is it a problem?
An ice dam forms when heat escaping from your home’s interior warms the roof deck, melting snow near the ridge. That snowmelt flows down toward the colder eaves and refreezes, creating a wall of ice that traps water on your roof. Over time, that trapped water backs up under your shingles and finds its way into your home.
How do you get rid of an ice dam?
The safest short-term solution is to have ice dams removed by a professional rather than attempting to chip away at them yourself, which can damage your shingles.
Longer term, the real fix is addressing the root cause; improving your attic insulation and ventilation so that heat isn’t escaping through your roof deck in the first place.
Siding & Exteriors
What types of siding do you install?
We install vinyl, insulated vinyl, fiber cement, and vertical board-and-batten siding. Our team will help you choose the best option for durability, style, and budget.
Can you match my current siding?
In most cases, yes. We’ll do our best to match color and texture if you’re repairing or extending existing siding.
Do you handle gutters too?
We do. We install seamless gutters and gutter guards to protect your home from water damage and reduce maintenance needs.
Financing & Insurance
Can you help with insurance claims?
Yes. We’ve helped hundreds of homeowners navigate storm damage claims. We’ll work directly with your insurance company to make the process easier and ensure you get what you’re owed.




















