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Frequently Asked Questions

Your questions, answered.

GENERAL

Q: Where is Biltmore Exteriors located?
We’re proudly based in Northeast Ohio and serve homeowners throughout the region, including Akron, Canton, Cleveland, and surrounding areas.

Q: What services do you offer?
We specialize in residential roofing, siding, gutters, and exterior renovations. Whether you’re recovering from storm damage or ready for a design refresh, we’ve got you covered.

Q: Are estimates free?
Yes, all consultations and estimates are 100% free, with no obligation.


ROOFING

Q: How do I know if I need a new roof or just a repair?
We’ll perform a full inspection and give you an honest recommendation. Sometimes a simple repair is enough—other times, replacement is the smarter long-term choice. Either way, we’ll walk you through your options.

Q: What kind of roofing materials do you use?
We offer architectural asphalt shingles, metal roofing, and other high-performance materials from trusted manufacturers like GAF and Owens Corning.

Q: Do you offer warranties on roofing work?
Absolutely. All roof installations include a manufacturer warranty and a workmanship warranty from Biltmore. We stand behind every job.


SIDING & EXTERIORS

Q: What types of siding do you install?
We install vinyl, insulated vinyl, fiber cement, and vertical board & batten siding. Our team will help you choose the best option for durability, style, and budget.

Q: Can you match my current siding?
In most cases, yes. We’ll do our best to match color and texture if you're repairing or extending existing siding.

Q: Do you handle gutters too?
We do. We install seamless gutters and gutter guards to protect your home from water damage and reduce maintenance needs.


INSURANCE & FINANCING

Q: Can you help with insurance claims?
Yes. We’ve helped hundreds of homeowners navigate storm damage claims. We’ll work directly with your insurance company to make the process easier and ensure you get what you’re owed.

Q: Do you offer financing?
We do. Flexible payment options are available for qualified customers through our financing partners. Ask us for details during your estimate.


PROJECT PROCESS

Q: How long does a typical job take?
Most roofing projects are completed in 1–2 days. Siding jobs may take a bit longer depending on scope. We’ll give you a detailed timeline upfront and keep you updated throughout.

Q: Will someone be on-site during the work?
Yes. A dedicated project manager oversees every job to ensure quality and answer any questions you have along the way.

Q: What should I do to prepare for the work?
We’ll give you a short checklist before we start—usually just moving vehicles and valuables away from the work zone. We take care of the rest.


STILL HAVE QUESTIONS?

Call us at (330) 899-1000, email info@biltmoreexteriors.com, or use the Contact form on our site. We’re happy to help!


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Contact

Biltmore Exteriors
2664 Cleveland Ave. 
Canton, Ohio 44707 

330-899-1000
info@biltmoreexteriors.com

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